Privacy policy

Protection of personal data

A User’s data is collected by BihurCrystal in order to provide them with information requested on the Website’s contact form.

Merely visiting the Website does not provide BihurCrystal with any personal information nor does it oblige the User to provide it. The Website informs the User when data must be supplied and whether providing this information is optional or compulsory.

To comply with the Ley Orgánica 15/1999, Protection of Personal Data, transposed from the EU norm, Directive 1995/46/EC from the European Parliament and Council, 24th October 1995, concerning the protection of individuals with respect to the treatment of personal data and the free circulation of such data, and Directive 2002/58/EC from the European Parliament and Council, 12th July 2002, concerning data protection in the electronic communications sector, we inform you that the personal data you provide us with when completing any form on the website, or when contacting BihurCrystal by email, will be added to the files owned by BihurCrystal, and:

1- Will be treated with the highest level of confidentiality when managed for administrative reasons, so as to be able to reply.

2- Implies the acceptance of this privacy policy, and gives BihurCrystal authorization to treat the personal data provided.

3- The data will be treated using suitable security levels in agreement with the legislation in force regarding personal data protection, and by taking the relevant security measures, both technical and organizational so as to avoid their alteration, loss, non-authorized treatment or access, having taken into account the state of technology, so as to comply with the obligation to keep it secret, and so guarantee its confidentiality.

4- BihurCrystal assumes that the data has been introduced by the owner, or by their authorized agent, and are accurate and exact. A User providing personal data is responsible for its accuracy. If a User is providing personal data for a third party the User must, beforehand, have informed them and requested their consent with regard to the points set out in these conditions. Regarding information that is sent by minors, those under 16, it is an essential requirement for them to have obtained consent from their parent, guardian, or legal representative, beforehand in order for the personal data to be subjected to automatized treatment.

The transmission of personal data via the use of electronic forms available on the Website, or in the case of e-mails, means that the sender has given their express consent for the automatized treatment of the data given in the communication, services and products related to the aims of the Website, as well as the transmission of electronic communications with related information.

Exercising the rights of access, rectification, cancellation and opposition

The cancellation of data implies their blocking and prevents them from being treated or visualized by BihurCrystal or any third party. Without diminishing what is set out here, we inform you that some information could be stored in blocked form by BihurCrystal so as to comply with their legal obligations, such as contractual, fiscal and tax responsibilities.

Users are obliged to keep their data up to date. At any moment, the User has the right of access, rectification, cancellation and opposition to all their personal data. To exercise this right the User must write to BihurCrystal, Paseo Mikeletegi 83 3 – local 7 20009, Donostia-San Sebastián, Gipuzkoa Spain, or send an e-mail to The User is responsible for the accuracy of their data and BihurCrystal will not be responsible for any inaccuracies. Moreover, for any explanation of these rights the User must visit and fill out the relevant form in the “Contact” section.

Use of cookies

There are no hyperlinks that allow your data to be transmitted to other web pages on our Website and nor are there invisible treatments of personal data. To use the Website it is necessary to use cookies (understood as a group of characters that are stored on the User’s hard disc or in the computer’s temporary memory certain webpages are accessed.)

Cookies are used to improve the services provided by BihurCrystal but do not store any type of personal information related to the Users, therefore the information obtained is anonymous.

The information that BihurCrystal stores on its equipment using Cookies only consists of a number that identifies the User, the city the last connection was made from, as well as their preferences, such as preferred language for navigation and the date when the cookie was deposited. Cookies help us to improve our Website and provide a better, more personalized service. They specifically allow estimating usage numbers and patterns the storage of information concerning a User’s preferences in order to personalize the Website according to the individual’s interests.

searches to be accelerated.

BihurCrystal can also register a User’s IP addresses to diagnose any problem encountered with its server, to administer the web page and to analyse User trends in general.

If you wish, your navigator can be configured to give you an on-screen warning when a cookie is received and consequently stop the installation of cookies on your hard disk. Nevertheless, if this configuration is selected it is possible that certain parts of the Website will no be able to be accessed and some of BihurCrystal’s services will not be able to be used. Unless you have adjusted the configuration of your navigator so as to refuse cookies, our system will install cookies when you connect to the Website. Please, consult the instructions and manuals of your navigator for further information.

Modification of the privacy policy

BihurCrystal reserves the right to modify the current policy so as to adapt it to future laws or jurisprudential modifications, as well as industrial practice, but will inform Users and professionals of any changes that occur beforehand.

Disclaimer Statement

The information published on the web site is provided for the convenience of its visitors and you are advised that, although care has been taken to ensure technical and factual accuracy, some errors may occur. No guarantee is given of the accuracy or completeness of information on these pages. Please be aware that BIHURCRYSTAL S.L. may alter the information on its web site from time to time.

BIHURCRYSTAL S.L. shall have no liability arising from the use by any party of the information on the web site and to the extent permitted by law excludes all liability for damages howsoever caused including without limitation liability for any loss of profit, revenue, goodwill, anticipated savings, business interruption, loss of use of data, management costs or third party liability or any other direct, indirect, incidental or consequential loss of any kind arising out of or in connection with the use by any party of any information provided on these pages.

The incorporation of any links to other sites does not imply that we approve or endorse the contents of that site or the material available from it and BIHURCRYSTAL S.L  is not responsible for the content of such sites.